We’re often asked whether Salesforce incorporates AI into its solutions. Our answer has always been a resounding “yes.” However, explaining the specifics of how that’s achieved used to be a bit more complex. Today, Salesforce has made significant advancements in integrating AI into its offerings. With the ability to deploy AI agents, Salesforce has seen impressive results, such as a 52% reduction in escalations from chatbots to support agents. This “digital workforce” helps organizations operate more cost-effectively. These results are achieved by consistently capturing conversations and training AI with relevant information and defined guardrails.
To make these innovations more accessible and actionable, we’re hosting an Agentforce Hackathon on March 21, 2025. This event offers an easy, hands-on introduction to Agentforce. Together, we’ll explore how to leverage AI to make your organization more effective and efficient by integrating it into processes that benefit from automation.
In true Growteq style, the day will feature a delicious catered lunch, insightful content, and a pragmatic approach to problem-solving. The event will take place in our brand-new office at Laan van Europa 100, 3317DB Dordrecht, Netherlands.
Interested in joining this free Agentforce Hackathon on March 21, 2025? Register now!